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Please use the form below to inquire about our service.

Inquiry to Nankai Railway:
For any items lost at stations or on trains, please contact us through the website below.
Lost Property

【Caution】

Please note that it may take some time or we may not be able to reply to you, depending on the content of your inquiry.
Please be sure to fill in the required items. You cannot send without details.

■ Customer information

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■ Your inquiry

Subject	* Multiple selections are possible. Air freight Ocean freight Logistics Warehouse Dedicated to Pharmaceuticals Special cargo Other inquiries
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■ Privacy Policy

Nankai Express Co., Ltd. shall handle and protect the customers’ personal information in accordance with the “Act on the Protection of personal information” of Japan, in order to respect the privacy, our officers and all employees are important about the protection of personal information

1. Obtaining Personal Information
We shall acquire the customers’ personal information through appropriate and fair means and use it within the range necessary to achieve the purpose of use.

2. Purpose of Using Personal Information
When using the customers’ personal information, we will use it within the range of the purpose of use specified, notified or announced in advance. If it becomes necessary to use the customers’ personal information beyond this range, we shall obtain consent for its use unless permitted by law.

3. Management of Personal Information
When handling personal information, we shall appoint an administrator for each department that manages the customers’ personal information to prevent unauthorized access to personal information, loss, destruction, falsification, leakage, etc. and for other safety management.
In addition, when we outsource the processing of personal information to a contractor, we will supervise the proper safety management.

4. Provision of Personal Information to a Third Party
We shall not provide or disclose the Customers’ personal information to third parties unless we have obtained prior consent or are permitted by law.
However, based on laws and regulations, the Customers’personal information may be provided in response to requests from public institutions.

5. Inquiry / correction of the Customers’ Personal Information
When we receive a request for inquiry or correction of personal information, we will respond appropriately according to the provisions of laws and regulations.
In addition, we may determine the documents to be submitted when making a request and the method of identity verification.

6. Compliance with laws and regulations and initiatives
We shall comply with laws and regulations related to the “Act on the Protection of personal information”, and shall sincerely work on the above items. In addition, we will continuously review the handling of the Customers’ personal information and strive to improve it.

If you agree with the above, please cheek "I agree".

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